Hey! I'm Moitaz.

Your CX Strategist & Product Manager

Hey! I'm Moitaz.

Your CX Strategist & Product Manager

Hey! I'm Moitaz.

Your CX Strategist & Product Manager

About Me

I uncover the insights that bring businesses and customers closer together so I can craft experiences that stand out and stick in a global market.

By focusing on how you connect with people , what you offer and how it performs. I help you carve a strategic edge that puts you a step ahead of the competition.

Doing Customer Experience. Research.
Product Management & Service Design.

Who I've Collaborated With

Turning Insight into Impact

Actionable strategy, rigorous research, and smooth product execution. All built to identify what matters, design what’s next, and help your team deliver with confidence.

Practical, high-impact support across CX, research, and product. I cut through the noise, focus on what works, and keep momentum moving.

Always fast, collaborative, and designed to get results that stick.

Discover Services

Customer Experience

Designing journeys that cut friction, spark delight, and keep your customers coming back for more.

Product Management

From first sketch to final launch, I shape products that are practical, engaging, and built to stand the test of time.

Research

Digging into the detail to uncover real insights. The kind that spark clarity, guide bold moves, and take the guesswork out of decision-making.

Service Design

Designing services that feel seamless, intuitive, and human. So every interaction works beautifully for customers and businesses alike.

Business Innovation

Spotting opportunities, challenging assumptions, and turning fresh ideas into growth that sticks.

Branding

Crafting identities that feel sharp, human, and memorable. So your brand isn’t just seen, it’s felt.

By the Numbers

These aren’t just stats. They’re milestones that show the ground covered and the impact made.

From the number of projects delivered, to years of hands-on experience, to the markets I’ve worked across, every figure tells part of the story.

It’s proof that ideas here don’t stay on the whiteboard, they turn into real results, in real businesses, across different industries.

Country Markets

years of experience

finished projects

Implants

See The Full Story

Latest projects

Show Me More

Ensuring a Seamless Multichannel Experience

Car Rental

Case Study

Analysing Customer Behaviour in the Digital Sales Process

Ecommer Telcom

Case Study

Enhancing Retail Experience for Pro Runners

Retail

Case Study

Digital Savings Product for Microentrepreneurs

Banking

Case Study

Creating a Support Site to Enhance the Customer Experience

Mobility

Case Study

Feedback
That Fuels Me

Don’t just take my word for it. Here’s what clients and collaborators have to say about working together, the results we’ve achieved, and the journey along the way.

WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer

Feedback
That Fuels Me

Don’t just take my word for it. Here’s what clients and collaborators have to say about working together, the results we’ve achieved, and the journey along the way.

WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“Moitaz has an innate organisational ability. She is able to successfully complete multiple tasks with favourable results despite deadline pressure. She has not only managed the project, but has always ensured the success of the project by coordinating until handover.“
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer

Feedback
That Fuels Me

Don’t just take my word for it. Here’s what clients and collaborators have to say about working together, the results we’ve achieved, and the journey along the way.

WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“StudioX attention to detail and innovative approach took our project to new heights. They understood our needs from the start and brought fresh ideas to the table, resulting in a product we're incredibly proud of”
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“StudioX attention to detail and innovative approach took our project to new heights. They understood our needs from the start and brought fresh ideas to the table, resulting in a product we're incredibly proud of”
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“StudioX attention to detail and innovative approach took our project to new heights. They understood our needs from the start and brought fresh ideas to the table, resulting in a product we're incredibly proud of”
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer
WITH ELEGANCE AND CARE
“I had the opportunity to work with Moitaz on a digital banking product design project. Not only is she a great professional, approaching the research, conceptualisation and strategy phases with elegance and care, but she is also a great person.”
External Team Member
Bank Product
PROMOTING QUALITY
“StudioX attention to detail and innovative approach took our project to new heights. They understood our needs from the start and brought fresh ideas to the table, resulting in a product we're incredibly proud of”
Company's Director
Administrator
CLEAR ABOUT THE PROCESS
"We are very happy with the result and the support from Moitaz. At all times we were clear about the process and the stage we were at. We have always felt accompanied. And results have exceeded our expectations"
Government Administration Client
Brand Development
ALIGNS PERFECTLY
I congratulate her on the super job she has done. It aligns perfectly with what we were looking for. Since the beginning, she has collaborated promoting the project’s quality down to the last detail
Insurance & Health Client
Product Developer

Let's turn your next
big project into reality, together

Learn More

Let's turn your next
big project into reality, together

Learn More

Let's turn your next
big project into reality, together

Learn More

The Progress Journal

Personal field notes on projects, process, and progress. A peek into how I’m building, experiments, decisions, and small daily wins.

If you like to get into my mind, here is your place.

Pick My Brain

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Word-of-Mouth: The marketing tool nobody talks about.

Pestle a tool to improve business revenue and customer experiences

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Hey! I'm Moitaz.

Your CX Strategist & Product Manager

Hey! I'm Moitaz.

Your CX Strategist & Product Manager

Hey! I'm Moitaz.

Your CX Strategist & Product Manager

Read more

Discover Services

Show Me More

Ensuring a Seamless Multichannel Experience

Analysing Customer Behaviour in the Digital Sales Process

Enhancing Retail Experience for Pro Runners

Digital Savings Product for Microentrepreneurs

Creating a Support Site to Enhance the Customer Experience

Pick My Brain